Terms and Conditions

Terms and Conditions

Our Rates

Our vehicle hire rates may vary from season to season. Our rates are determined by supply, demand and market conditions. Rates quoted are only guaranteed at the time they are quoted.

Our Rental Day

Vehicle rental works on a 24 hour basis – e.g. if you hire a vehicle at 11 a.m. and return it at 11 a.m. the next day, this would be considered a one day rental. Extra charges will be apply if the vehicle is returned late.

All rates quoted include unlimited mileage.

 

Barbados Driving Permits

To drive in Barbados it is mandatory to obtain a Barbados driving permit, these may be purchased from our representative on delivery at a cost of $5 US each. These permits are valid for two months.

Age and License Requirements

Drivers must be over 25 and under 80 years old. Each driver must have held a valid driving license for at least two years - this license must be produced at the time of delivery of the vehicle, this is necessary for repeat clients as well. Clients between 70 and 80 years old should produce a medical certificate from their doctor confirming they are well enough to drive.

Extension of Hire

Requests for extension of the hire should be made 24 hours ahead of the return date, while we make every effort to allow extensions they are subject to availability and cannot be guaranteed.

Cancellation Policy

Clients are asked to inform us as soon as they know that they need to cancel the reservation. The reservation status will be changed to No Show if the client has not shown up for the car within 24 hours, and has not contacted us to change the delivery details.

Fuel Policy

Vehicles are NOT delivered with a FULL tank of petrol. Client should return the vehicle with a similar level as delivered.

Clients may also request a full tank and pay for this on delivery.

 

Infant/Child Seats

Infant/booster seats are available for hire - $5 USD per day.

GPS/Wi-Fi Units

GPS and Wi-Fi units based on availability are - $USD per day

 

Authorised Drivers

The vehicle may be driven only by an authorised driver. An authorised driver is the renter and any additional person who appears at the time of rental and signs the rental agreement

Extra Drivers

There is an extra driver’s fee of $2.50 USD per day, with a maximum charge of $50 USD per rental per driver. The renter’s spouse is exempt from additional driver charges.

Insurance

With our rate of hire, the vehicle is comprehensively insured except for a deductible of $2,000 US in case of loss, accident or damage to the vehicles - regardless of fault. An optional EXCESS WAIVER is available and recommended to cover this deductible. If this Excess Waiver is purchased, responsibility for the deductible is reduced to $250 USD. Upon return, one of our agents will inspect the vehicle, and determine if the vehicle has been returned in the same condition as it was received. The excess waiver is voided if the client has an accident, and must be purchased again for the rest of the hire.

Credit Card Collision Coverage

Some credit card companies and internet websites offer collision coverage benefits. As in many types of coverage there are limitations, and clients should check carefully to verify the coverage they have. If the client has purchased excess waiver from another source and has an accident during the hire, he must pay us for the damages incurred up to the maximum $2,000 US. We will then supply the documentation required to reclaim this payment from the company. If our Excess Waiver is declined, a pre- authorisation of $1,000 US will be placed on your credit card. Please note that the release time varies depending on your issuing financial institution.

Key/Tyre Policy

The loss or non-return of keys will be subject to a replacement cost.. Flat tyres are repaired free of charge, but if a tyre or rim has been damaged beyond repair, the client will be charged for the cost of replacement. It is therefore imperative that clients check the tyres carefully when the vehicle is delivered to them.

Key replacement and Tyre damage is not covered by our Excess Waiver

 

Payment Methods

We accept payment by Visa, MasterCard, American Express and Discover Credit Cards. We also accept payment in cash (US, Canadian, Sterling and Euros). A pre-authorisation on a credit card is required where payment is made in cash.

Roadside Assistance

We offer a 24-hour roadside assistance service in case of emergencies – please call 1-246-823-7662.